
Rhona
Synman, Project Manager for the Dean's Office Information Services Unit presented the units 08-09 Service Guidelines to the Medical Education Directors on Thursday.
ISU provides implementation and maintenance support for strategic administrative applications for the School of Medicine.
Web ServicesIn partnership with Communications,
ISU has committed to trying to update each DO Unit web site once every 3 years. High profile sites, such as Admissions, will receive yearly updates. Sites planned for updates in 08-09 include both Admissions and the Academy of Medical Educators. Other sites will be determined later.
Application SupportISU currently maintains over 80 applications. Support requests for these applications will be categorized as either a "defect" or "enhancement." Requests that require less than 80 hours of work will scheduled for completion at no cost to the Deans Office Unit. Enhancements over 80 hours will be managed as a project and billed accordingly.
New Application Development ProjectsNew projects will be reviewed by the Dean's Office IT Steering Committee at the
beginning of each phase of the project, including Project Request, Initiation, and Construction.